Month: June 2019

Guiding Principles of ITIL V4 (Simplified)

Posted on by Shobhit Mehta

Contrary to the 9 principles of ITIL V3, ITIL V4 has only 7 principles. Following is the gist of the 7 principles of ITIL V4: Focus on value Everything we do must add value from the stakeholders’ perspective [or remove everything that doesn’t add value]. Collaborate and promote visibility Work together across boundaries for more…

12 must-have policies and procedures for ISO 27001 & SOC 2 audit

Posted on by Shobhit Mehta

As we discussed in an earlier post, the primary requirement for a SOC 2 audit is when a company provides services to a third party. As per the AICPA, the SOC 2 consists of the following Trust Services Principles (TSPs): Security (also known as Common Criteria) Availability Processing Integrity Confidentiality Privacy The scope for each…